Claims
Submit a Claim
We're sorry to hear about the issue and are here to help make it right. We're committed to a fair and efficient claims process.
- ✓ Licensed & insured carriers
- ✓ All 48 contiguous states
- ✓ Transparent, all-in quotes
Before You Begin, Please Have the Following Ready
- Your Booking ID or Bill of Lading number
- A detailed description of the item(s) and the damage
- Clear photos — one of the overall item, plus close-ups of the specific damage
Our Claims Process
Transparent and straightforward, designed to resolve your claim as efficiently as possible.
1️⃣
Submit Your Claim
Fill out the form with all required details. You'll receive an email confirmation once submitted.
2️⃣
Claim Review
Our dedicated claims department reviews your submission — typically within 5–7 business days.
3️⃣
Resolution
A claims specialist contacts you directly to discuss next steps and work toward a fair resolution.